Audiokinetic's Community Q&A is the forum where users can ask and answer questions within the Wwise and Strata communities. If you would like to get an answer from Audiokinetic's Technical support team, make sure you use the Support Tickets page.

Wwise Launcher install(and update) issue, can't open again[Windows10]

0 votes

Hi guys, today my Wwise Launcher try to restart for a new (Launcher)update.
When launcher restart, a windows ask me the following:
"The Feature you are trying to use in on a network resources that is unavaible"

Then i need to choose a new path with the installation package.
At last, when i click "Ok", a new windows tell me that the path doesn't contain the WwiseLauncher.msi, and i should verify if i've access to the location or manually find the file in a specific folder.

Now i can't continue update, i've tried to unistall & reinstall launcher but i continue to have the same issue, and i can't do anything.

Lastly, wwise tell me i can't remove older version.

Please help me, i need to work on wwise asap, thanks

asked Mar 8, 2018 in General Discussion by Hiken (140 points)

1 Answer

+1 vote
 
Best answer
  1. First try to restart computer, try again
  2. Follow these steps:
    https://www.windowscentral.com/how-fix-network-resource-unavailable-install-error-windows-10
  3. If you reach the last of in these steps, find and delete the following registry key:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\0F3A40905A35DC74780CD7D0F8D842DB
answered Mar 9, 2018 by Bernard R. (Audiokinetic) (35,090 points)
selected Mar 13, 2018 by Hiken
Thanks, it worked!
...