Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

0 votes
Hello,
When I try to download and install Strata collections, specifically the 72GB Ambience Nature collection, my C drive fills up and stops the download because this folder takes up so much space in the process:
C:\Users\[username]\AppData\Local\Temp\WwiseLauncher\download_cache
Is there any way to move the location of this cache? Would really like to not have to buy a new C drive and move my OS & program files.
in Strata - Launcher and Distribution by Max Johnson (160 points)

1 Answer

+1 vote
 
Best answer
Hello Max, unfortunately this is a known issue (ref: LAUN-2791) and is being worked on for an upcomming launcher release.
by Devon M. (Audiokinetic) (3.3k points)
selected by Max Johnson
This issue has been addressed in Launcher versions >2023.2.4.3909
The launcher now downloads directly to the selected drive to a hidden (Temporary) folder before extracting to the selected destination folder. The (Temporary) folder is deleted after the collection installation is complete.
...