Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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I have performed an extensive list of troubleshooting steps, none of which have resolved the issue. The error remains identical in all scenarios. Troubleshooting Steps Performed:

1) Clean Reinstallation of Wwise Launcher: Completely uninstalled the Launcher, deleted the ~/Library/Application Support/WwiseLauncher directory, and reinstalled the latest version from your website.

2) Removed All Previous Wwise Installations: Ensured no old Wwise files or folders were present in /Applications/Audiokinetic.

3) System Permissions: Granted Full Disk Access to Wwise Launcher in System Settings.

4) Administrative Privileges: Attempted to run the Wwise Launcher directly from the Terminal using sudo. The error persisted.

5) Installation Paths: Tried installing to the default /Applications directory, the user's home folder, and a new root-level folder (/WwiseSDK) with full user ownership. The error was the same.

6) Disk Integrity: Ran Disk Utility's First Aid on the main drive; no errors were found.

7) Xcode Configuration: Verified that Xcode and its Command Line Tools are correctly installed. The path was reset and manually set using xcode-select --reset and sudo xcode-select -s /Applications/Xcode.app/Contents/Developer.

8) Tested Multiple Wwise Versions: The installation fails with the exact same error for stable version 2024.1.8, older versions (2023.1.x), and the new beta version 2025.1.1.8936 (which is designed for macOS Sequoia).

After all these steps, it is clear this is a deep incompatibility issue between the Wwise Launcher's method of requesting administrator privileges and my current macOS Sequoia installation. Could you please provide further assistance or suggest a diagnostic procedure to resolve this? I have detailed log files available upon request. Thank you for your time and assistance.
in General Discussion by Nikita B. (100 points)

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