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登录的时候出现问题:unable to verify the first certificate

0 votes

登录的时候出现问题:unable to verify the first certificate 

下面是 Open log 的内容

08:24:28.865Z: Initializing module: install-log

:28.865Z: Initializing module: install-log

:28.867Z: === System Data ===

:28.867Z: Initializing WwiseLauncher 2017.8.30

:28.868Z: Wwise Launcher 2017.8.30.686

:28.868Z: locale: zh-CN

:28.869Z: exe: C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\WwiseLauncher.exe

:28.869Z: app: C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar

:28.869Z: node version: v7.4.0

:28.870Z: argv:C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\WwiseLauncher.exe

:28.870Z: userData: C:\Users\Administrator\AppData\Roaming\WwiseLauncher

:28.870Z: appData: C:\Users\Administrator\AppData\Roaming

:28.870Z: module: C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\WwiseLauncher.exe

:28.871Z: home: C:\Users\Administrator

:28.871Z: temp: C:\Users\ADMINI~1\AppData\Local\Temp

:28.872Z: Initializing module: settings

:28.873Z: Loaded user settings: {"mainWindowBounds":{"x":594,"y":307,"width":1100,"height":611,"minWidth":300,"minHeight":0},"lastInstallDirectory":"C:\\Program Files (x86)\

\Audiokinetic","analyticsRepostAttempts":

{"1593044e5a31163fe62099615d9ed6fd":7,"330cc200c2d9ace9cfbf126e3c6e577f":14,"3a8e5d02a8d1672de168ace007c28029":11,"438e358503a4a000984e6104e97049fb":3,"43af2a0cc7f7d51f4801b9e7499fdba5":4,"6a90ece3a001de5f136c

7c6c3b6192a4":9,"829428d2b688f4ed675ba1cd40d27469":13,"87f0a7e9a64b086fdab1674ffbbed235":12,"a73c52726ed9846b795c30def4cdf8a0":6,"c613c46d3c431b98f67caff188123554":1,"c7453105431a94d6d03d967035b3df19":8,"d7217

7056aa427e456c8c08601b774eb":2,"fca41a6fcfc996ce65ff8898f83e5d6a":5},"unitySettings":{"validExecutables":{}},"userLocalId":"945d594070b91746aa7a613c460f26ca"}

:28.874Z: Initializing module: launcher

:28.896Z: Initializing module: proxy

:29.917Z: RESOLVE PROXY: http://audiokinetic.scdn2.secure.raxcdn.com DIRECT

:29.925Z: Setting new proxy for http:audiokinetic.scdn2.secure.raxcdn.com: DIRECT bad=false

:29.928Z: RESOLVE PROXY: https://audiokinetic.scdn2.secure.raxcdn.com DIRECT

:29.930Z: Setting new proxy for https:audiokinetic.scdn2.secure.raxcdn.com: DIRECT bad=false

:29.932Z: Initializing module: auto-update

:29.934Z: Initializing module: install

:29.936Z: Initializing module: install-bundle

:29.938Z: Initializing module: eula-history

:29.962Z: Initializing module: install-table

:29.966Z: Could not execute operation 'Load Install Table': ENOENT: no such file or directory, open 'C:\Program Files (x86)\Audiokinetic\Data\install-table.json'

:29.969Z: default bundles path C:\Users\Administrator\AppData\Roaming\WwiseLauncher\Json\wwise-projects-info.json

:29.972Z: Could not execute operation 'Load Default Bundles match': ENOENT: no such file or directory, open 'C:\Users\Administrator\AppData\Roaming\WwiseLauncher\Json\wwise-projects-info.json'

:29.974Z: Initializing module: recent-project

:29.975Z: Initializing module: install-progress

:29.977Z: Initializing module: commander

:29.978Z: Initializing module: rss

:29.980Z: Initializing module: rss

:29.981Z: Initializing module: system

:29.983Z: Initializing module: download

:29.985Z: Initializing module: bundle-action

:29.986Z: Initializing module: unity

:29.989Z: Initializing module: samples

:29.990Z: Initializing module: about

:29.991Z: Initializing module: CRM

:30.002Z: Reposting failed analytics file analytics-failed-posts-{05b1d968d5b4776bcb5999dcc683eae1}.json

:30.003Z: Reposting failed analytics file analytics-failed-posts-{1593044e5a31163fe62099615d9ed6fd}.json

:30.003Z: Reposting failed analytics file analytics-failed-posts-{330cc200c2d9ace9cfbf126e3c6e577f}.json

:30.004Z: Reposting failed analytics file analytics-failed-posts-{3a8e5d02a8d1672de168ace007c28029}.json

:30.004Z: Reposting failed analytics file analytics-failed-posts-{438e358503a4a000984e6104e97049fb}.json

:30.005Z: Reposting failed analytics file analytics-failed-posts-{43af2a0cc7f7d51f4801b9e7499fdba5}.json

:30.006Z: Reposting failed analytics file analytics-failed-posts-{6a90ece3a001de5f136c7c6c3b6192a4}.json

:30.006Z: Reposting failed analytics file analytics-failed-posts-{829428d2b688f4ed675ba1cd40d27469}.json

:30.007Z: Reposting failed analytics file analytics-failed-posts-{87f0a7e9a64b086fdab1674ffbbed235}.json

:30.007Z: Reposting failed analytics file analytics-failed-posts-{a73c52726ed9846b795c30def4cdf8a0}.json

:30.008Z: Reposting failed analytics file analytics-failed-posts-{c613c46d3c431b98f67caff188123554}.json

:30.009Z: Reposting failed analytics file analytics-failed-posts-{c7453105431a94d6d03d967035b3df19}.json

:30.009Z: Reposting failed analytics file analytics-failed-posts-{d72177056aa427e456c8c08601b774eb}.json

:30.010Z: Reposting failed analytics file analytics-failed-posts-{fca41a6fcfc996ce65ff8898f83e5d6a}.json

:30.573Z: POST(3): https://audiokinetic.scdn2.secure.raxcdn.com/wwise/launcher/?action=log err:Error: unable to verify the first certificate statusCode:no response PROXY: null

:30.574Z: Failed to repost failed analytics: Error: unable to verify the first certificate

...重复上面2行报错多次,POST(VALUE) VALUE分别是 2 0 1 5 8 7 6 9 4 12 10 13 11

:30.637Z: Initializing module: signin

:30.638Z: Signin: Guest JWT requested.

:30.639Z: Tracking: launcher/perf/start/time:4

:30.640Z: *** Modules Initialisation Done!

:30.666Z: Tracking: launcher/pageVisit/

:30.684Z: Retrieving articles feed

:30.685Z: Requesting RSS feed:https://www.audiokinetic.com/qa/feed/questions.rss

:30.711Z: Tracking: launcher/unity/installedVersion/

:30.712Z: Tracking: launcher/unity/installedVersion/

:30.713Z: Tracking: launcher/unity/installedVersion/

:31.181Z: POST(15): https://audiokinetic.scdn2.secure.raxcdn.com/wwise/launcher/?action=log err:Error: unable to verify the first certificate statusCode:no response PROXY: null

:31.188Z: tracking error: Error: unable to verify the first certificate

...重复上一行的报错多次POST(15-XX):

08:44:18.241Z: POST(38): https://audiokinetic.scdn2.secure.raxcdn.com/wwise/launcher/?action=login err:Error: unable to verify the first certificate statusCode:no response PROXY: null

08:44:18.256Z: Tracking: launcher/signin/submitFailed

08:44:18.911Z: POST(40): https://audiokinetic.scdn2.secure.raxcdn.com/wwise/launcher/?action=log err:Error: unable to verify the first certificate statusCode:no response PROXY: null

08:44:18.911Z: tracking error: Error: unable to verify the first certificate

08:46:36.193Z: Tracking: launcher/openLog

asked Sep 15, 2017 in General Discussion by 俊山 (100 points)
Can you try to disable your Anti-Virus. We have seen anti-virus breaking the certificates.

1 Answer

0 votes

On Windows:

  • Create a new empty file at location: %APPDATA%\WwiseLauncher\json\settings.json
  • Copy paste this content:

 

 settings.json
{
    "allowInvalidCertificate": true
}
  • Shutdown Wwise Launcher
  • Start Wwise Launcher
  • Retry downloading
 
answered Sep 15, 2017 by Bernard R. (Audiokinetic) (35,110 points)
...