Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

Need help with workaround - Offline Installer failed on Mac laptop

0 votes
I have a student who can't get the offline installer to work on her Mac laptop: OS High Sierra 10.13.6

Wwise installer "can't find bundle.json" even though the file is in the zip archive and clearly where it's supposed to be.

I can install easily from this same zip archive package on my iMac teaching station without any errors.

Is there a workaround or hack that anyone knows?

The procedure we've been using is to use the "Start Offline Installer" feature under Versions Installed in the Wwise Launcher.

Wifi on our campus is spotty so re-downloading over the internet is an option I'm trying to avoid.

Also, I'm a PC guy but can make my way around a Mac fine. Just let me know where to look.

Many thanks!
in General Discussion by Lennie M. (100 points)

Please sign-in or register to answer this question.

Powered by Question2Answer
...