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Audiokinetic's Community Q&A is the forum where Wwise users ask and answer questions within the Wwise community. If you would like to get an answer from Audiokinetic's Technical support team, make sure you use the Support Tickets page.

咨询授权事宜数十次无人回复邮件联系

0 votes
2020年12月14日开始联系贵公司,咨询授权事宜,期间在官网-联系方式 发了无数次请求,一直未果,什么情况啊,今天都4号了,你们也都上班了,送钱买授权都不搭理吗?贵公司未免太过高傲了把
asked Jan 4 in Feature Requests by pan l. (100 points)
reshown Jan 29 by Hou Chenzhong (Audiokinetic)

1 Answer

0 votes
Hi, 亲爱的客户,

您好,

我们已经及时并多次回复您,

若您没有看到消息,

可以检查一下邮箱看我们的回复是否被误判为垃圾邮件。

我查看了您项目的状态已经拥有授权,

您可移步至官网项目页面获取授权码,

然后在Wwise工程的License Manager页面激活项目,

就可以正常使用了,

祝您使用愉快,项目顺理,身体健康

 

Dear customer,

hello, we have responded to you in a timely and repeated manner,
if you haven't seen the message,
you can check the mailbox to see if our reply was misjudged as spam.

I checked that the status of your project is authorized,
you can move to the official website project page to get the authorization code,
and then activate the project on the Lice Manager page of the Wwise project,
then you can enjoy the power of Wwise!

I wish you a pleasant Wwise Adventure.
answered Jan 4 by Hou Chenzhong (Audiokinetic) (3,980 points)
edited Jan 4 by Hou Chenzhong (Audiokinetic)
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