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Why isn't the PS5 or Xbox Series X options when installing Wwise?

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I am working on a Project that needs PS5 and XBOX Series X as part of the Wwise installation. I can see those as options when I look at my project account and the game/license using these platforms has already shipped with those. How do I install PS5 and XBOX Series X platforms for Wwise version 2019.2.1.7250? 

https://drive.google.com/file/d/1q13TXOYF8r_rT7G0Eh5mm4ZC1Oye4raA/view?usp=drive_link

https://drive.google.com/file/d/1y_bcAggPb-bT7-6RBbsVGJN5nqp6jqkn/view?usp=drive_link

asked Dec 13, 2023 in General Discussion by Tom T. (100 points)

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