Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

Failed installation of Wwise

+1 vote

I'm trying to install Wwise but I get the message

"Install operation completed with errors:

Errors

Installation failed. Error installing prerequisites: "Error: Can't set permissions on B:\Wwise 2021.1.7.7796: Command failed: icacls "B:\Wwise 2021.1.7.7796" /grant *S-1-1-0:(CI)F 'icacls' is not recognized as an internal or external command, operable program or batch file. "

Here is the full log:

Google Drive link to log

in General Discussion by James G. (110 points)
retagged by Samuel L. (Audiokinetic)

1 Answer

+1 vote
Thank you for reporting this issue.
Our team is investigating this issue and we hope to resolve it for the next Launcher update.

Note that you can also report bugs through the Bug Report (https://www.audiokinetic.com/library/edge/?source=InstallGuide&id=reporting_bugs), which streamlines the process of retrieving all log files that are invaluable when investigating issues.
by Samuel L. (Audiokinetic) (23.6k points)
A possible workaround is to the the C:\system32 to your PATH environment variable so that the icacls executable is found by the Launcher.
by Samuel L. (Audiokinetic) (23.6k points)
Powered by Question2Answer
...