Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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+1 vote

Hello, this is my first time trying to install Wwise ever, I wanna do the online certifications but I'm not able to install it, I get the following error every time:

Install operation completed with errors:
Errors
Command failed: sh -c 'mkdir -p "/Applications/Wwise 2021.1.8.7831",chown
ivanc"/Applications/Wwise2021.1.8.7831",mkdir-p"/Library/Application
Support/Audiokinetic",chown:wwise_launcher"/Library/Application
Support/Audiokinetic",chmodug+rwx,o+r×"/Library/Application
Support/Audiokinetic",find /Applications/Audiokinetic \(-type f -or -type d V -
not -name "DS_Store" -exec chown : wwise _launcher 1] +;find
/Applications/Audiokinetic (-type f-or -type d 1) -not -name "DS Store" -exec
chmod ug+rwx,o+r (} +' find: /Applications/Audiokinetic: No such file or
directory find: /Applications/Audiokinetic: No such file or directory

 

The installation doesn't go through after that. I've searched over and over on the internet but I can't seem to find a solution for this, can someone tell me how to fix it please? :)

macbook pro m1 wwise launcher 2022.1.3.1723 trying to install Wwise 2021.1.8.7831

in General Discussion by Ivan C. (110 points)

2 Answers

+2 votes
Try creating the folder "/Applications/Audiokinetic" and installing into this folder. Make sure to use the default install location.

The Launcher team confirmed to me this is a known issue and that they are working towards a fix.
by Samuel L. (Audiokinetic) (23.6k points)
its a dumb thing for the developers to have to deal with apple and their tendencies to not trust outside developers... I mean you have to modify the bootloader in OS12 just so you can get a UA apollo interface to work....
Samuel thanks for the only answer on this problem ANYWHERE!  yes, it works, yes its a pain... but I know its a difficult problem to solve, because the problem is just as much policy as it is code base.
this solved the issue for me thanks!
+1 vote
You can create a folder in the Applications directory called "Audiokinetic", and set the Wwise installation path to this folder.
by Nick L. (160 points)
...