Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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Installation and Downloading

0 votes
Hello,

I am trying to install Wwise version 2021.1.10.7883 but every time I try to download it gives me an error. This is the error I get when I try to download Wwise, "Command failed: sh -c 'mkdir -p "/Users/franciscocano/Desktop/Wwise 2021.1.10.7883";chown franciscocano "/Users/franciscocano/Desktop/Wwise 2021.1.10.7883";mkdir -p "/Library/Application Support/Audiokinetic";chown :_wwise_launcher "/Library/Application Support/Audiokinetic";chmod ug+rwx,o+rx "/Library/Application Support/Audiokinetic";find /Applications/Audiokinetic \( -type f -or -type d \) -not -name ".DS_Store" -exec chown :_wwise_launcher {} +;find /Applications/Audiokinetic \( -type f -or -type d \) -not -name ".DS_Store" -exec chmod ug+rwx,o+rx {} +' find: /Applications/Audiokinetic: No such file or directory find: /Applications/Audiokinetic: No such file or directory."

Thank you,

Francisco Cano
in General Discussion by Francisco C. (100 points)

1 Answer

0 votes
This seems to be the first time you install Wwise: this failure shows that /Applications/Audiokinetic does not exist on your system. You're trying to install in your Desktop folder, so that folder never gets created. That is a bug, I'll add it to our system.

As a workaround, you can create the directory "Audiokinetic" under your system's /Applications directory, or use the default installation path.
by Samuel L. (Audiokinetic) (23.6k points)
It's still giving me an error. Is there a way I can see a manual or video on how to properly install it? Thanks!
by Francisco C. (100 points)
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