XBox Series X player gets kicked out of Xbox party chat

Question

Hello!

We have encountered an issue on Xbox series X consoles.
Could you help with it, please?

 

WWISE version: 2019.2.14.7616 as well as 2019.2.15.7667 
Headset: Official Xbox One Chat Headset (https://www.amazon.com/Xbox-One-Chat-Headset/dp/B00NGIYFOA?ref_=ast_sto_dp)

 

Precondition:
    There is Player in xbox party chat with connected Official Xbox One Chat Headset.

 

Problem:
    After launching WoWS Legends title xbox party chat is destroyed within approximately 1 minute.
    The problem appears ONLY on Official Xbox One Chat Headset.

 

Technical implementation:
    After launching WoWS Legends title we initialize WWISE and create output device for voice chat:
    {code}
    uint32_t wwiseDeviceID = AK::GetDeviceIDFromName( const_cast< wchar_t* >( deviceID.data() ) );
    AkOutputDeviceID res;
    AKRESULT loadResult = AK::SoundEngine::AddOutput(AkOutputSettings("Communication", userID), &res);
    {code}

 

Please, let us know if this is a known issue and\or if you need additional details to investigate it.

Many thanks!

Mariya Proskurina,
Project Manager at WoWS Legends.