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I can't even open it

0 votes
Anyone know how to fix this? After multiple installations and downloads of the launcher on different networks, as soon as I try to open the launcher, I get this problem:

An error occured. We are sorry for the incovenience
If you were in the middle of an installation, please restart the Wwise Launcher and try again.
Details: Error: Unable to verify SSL certificate.
at handleHttpResponse (app\core\backend\jsonhttp.js:213:28)
at Request._callback (app\core\backend\jsonhttp.js:160:21)
at self.callback (app\node_modules\request\request.js:185:22)
at Request.emit (events.js315:20)
at Request.onRequestError (app\node_modules\request\request.js:877:8)
at ClientRequest.emit (events.js:327:22)
at TLSSocket.socketErrorListener (_http_client.js:426:9)
at TLSSocket.emit (events.js:315:20)
at emitErrorNT (internal/streams/destroy.js:92:8)
at emitErrorAndCloseNT (internal/streams/destroy.js:60:3) {
code: 'SELF_SIGNED_CERT_IN_CHAIN'
}Error: Unable to verify SSL certificate.
at handleHttpResponse (app\core\backend\jsonhttp.js:213:28)
at Request._callback (app\core\backend\jsonhttp.js:160:21)
at self.callback (app\node_modules\request\request.js:185:22)
at Request.emit (events.js315:20)
at Request.onRequestError (app\node_modules\request\request.js:877:8)
at ClientRequest.emit (events.js:327:22)
at TLSSocket.socketErrorListener (_http_client.js:426:9)
at TLSSocket.emit (events.js:315:20)
at emitErrorNT (internal/streams/destroy.js:92:8)
at emitErrorAndCloseNT (internal/streams/destroy.js:60:3)

If I press "ok" to close the window, the launcher closes and the loop continues, does anyone know what I can do?

P.S. My computer has these characteristics:
- AMD A10 A10-5745M 2.1 GHz
- 12 GB DDR3L-SDRAM 2x SO-DIMM
- 1000 GB SD
- AMD Radeon R7 M260 2GB
- Wi-Fi 4 (802.11n) 10,100 Mbit / s Bluetooth version: 4.0
- Windows 10 64-bit
asked Oct 5, 2022 in General Discussion by Sergio P. (100 points)

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