Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

0 votes
We have integrated wwise into our project. In the Unity editor, I can hear sound playing. On device (iOS or Android), I can't hear any sound. However, the bank is successfully loading, and associated play events are firing when I connect to the wwise profiler. There are no errors, and the one event in question is a looping audio file. I can see the event is looping, but no sound can be heard. It all works in editor though. Any help is greatly appreciated.

Cheers,

Curtis
in General Discussion by Curtis R. (100 points)

1 Answer

0 votes
In the profiler layout, check out the Advanced profiler window in the Voice Graph tab. A correct voice graph should have your sound (on the left) linked to an audio device (on the right). Then in the Voices tab, see if the voice is at a hearable volume. Usually there are some possbilities to cause the error in your case: a wrong attenuation, listener blocked by something, you don't have a listener, or you didn't post the event on the right actor. The Editor usually preview in a different gamemode than the actual run, so you may hear it in the preview mode even though you didn't set it properly.
by Zhuolun Z. (930 points)
...