Launcher not seeing Wwise or Cube installs when logging in w different user account on Mac

Question

I’ve been working with our college IT department installing Wwise and Cube for an upcoming Game Audio course in our music tech computer lab.

We’ve successfully installed Wwise and Cube on our lab’s Macs, however when a different user other than the admin logs in to the machine, neither the Wwise nor the Cube installs show up/ are recognized in the Audiokinetic launcher.

We can still open Wwise outside of the launcher as it is in Applications/Audiokinetic but not sure how to start up Cube without using the launcher app. In our lab each student must log into the workstations using their own user credentials.

Wondering if anyone else has encountered this issue or has a solution to either get the installs to show in the launcher or to boot Cube outside of the launcher app?

Answer 1

Hello Matt,

Launcher dev here. We are working on bringing the "Locate local copy of Wwise" feature to MacOS! In the meantime, as a workaround you could copy the file located at ~/Library/Application Support/knownInstalls.json over to the home folders of other OS users. This will grant them access to the same Wwsie installs.

Hope this helps,

Oleksandr

Comments

Hello,

I have the Wwise launcher installed on several macOS computers in our lab where students log into each workstation with their own crednetials.

The Wwise app has successfully been installed via our MDM, Jamf Pro, but when the students log into their accounts the Wwise app install is no recognized by the launcher.

Looked for ~/Library/Application Support/knownInstalls.json and it was not present.

Tried creating a package of the launcher and Wwise app installing both in the Applications folder. The admin account recognizes the Wwise app but hte standard students do not.