Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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0 votes
When I attempt to finalize the transaction of "Strata Subscription (Free Samples)" by clicking on "Finalize transaction" the website fails.
My team and I have tried different browsers on different systems and have had no luck.

This is the error I get in Google Chrome:
This page isn’t working www.audiokinetic.com is currently unable to handle this request.
HTTP ERROR 500

I hope this can be resolved soon!

PS. I couldn't post this in the Strata Category because it kept saying "You do not have permission to ask questions in this category"

Edit: it had to do with a temporary outage that is now resolved!
in Strata - Launcher and Distribution by Max J. (130 points)
recategorized by Samuel L. (Audiokinetic)

1 Answer

0 votes
 
Best answer
As mentioned in the edited post, caused by a temporary outage!
by Samuel L. (Audiokinetic) (23.6k points)
selected by Devon M. (Audiokinetic)
...