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+3 votes
While doing the Wwise 101 Certification Lesson 1, I keep getting a fatal error(s) message when trying to generate a soundbank. When I compare the lesson to my Wwise window, I notice that I'm showing Auto-Defined Soundbanks, whereas this is nowhere to be seen in the lesson. Below you will see the full message. Any help would be appreciated!

 

    Time    ID    Message    Platform    Parameters
Message    00:23:25    OverrideProjectExternalSourcesOutputPaths    Override project External Sources output paths: False    
Message    00:23:25    OverrideProjectSoundBankSettings    Override project SoundBank settings: True    
Message    00:23:25    OverrideProjectSoundBankPaths    Override project SoundBank paths: True    
Message    00:23:25    UseSourceControlGeneratedFiles    Use Source Control for Generated Files: False    
Message    00:23:25    None    Trial mode: SoundBanks contain 1 media item(s) out of the 200 permitted. If you plan on releasing your project commercially, or if you think you will require more than 200 sound assets, please register your project. https://audiokinetic.com/faq/register_project If you have already registered your project, please add your license key to the Wwise project. https://audiokinetic.com/faq/apply_license_key Need help? https://audiokinetic.com/faq/contact_sales_rep    Mac
Message    00:23:25    ExternalSourcesOutputPath    External Sources output path: Z:\Applications\Audiokinetic\Wwise 2023.1.0.8367\Cube\Wwise-101_v2021\Lesson 1\Wwise - 101 Lesson 1\GeneratedSoundBanks\Mac    Mac
Message    00:23:25    SoundBanksOutputPath    SoundBanks output path: \\    Mac
Fatal Error    00:23:25    WritingBankFileFailed    Can't write bank file 'Main' for language 'SFX': \Main.bnk    Mac    Main, SFX
Fatal Error    00:23:25    WritingBankFileFailed    Can't write bank file 'Init' for language 'SFX': \Init.bnk    Mac    Init [Missing], SFX
Fatal Error    00:23:25    WritingInfoFileFailed    Can't write SoundBank Info file: \SoundbanksInfo.xml~    Mac    \SoundbanksInfo.xml~
Fatal Error    00:23:25    WritingInfoFileFailed    Can't write SoundBank Info file: \PluginInfo.xml~    Mac    \PluginInfo.xml~
Fatal Error    00:23:25    WritingInfoFileFailed    Can't write SoundBank Info file: \PlatformInfo.xml~    Mac    \PlatformInfo.xml~
Message    00:23:25        7 message(s), 0 warning(s), 0 error(s), 5 fatal error(s)
in General Discussion by Frazier S. (130 points)
Did you ever figure this out?  I'm having the same issue.

Thanks
I worked it out today. You simply save current project and quit the software, and restart wwise, load project, generate soundbank as instructed. It's probably some problems with software cache.
It is a bug in "User soundbank settings ", when you identify the paths for Windows or for Mac or both, after clicking OK, the settings automatically changed the paths to the first path you defined. If it is "…\Mac", then both paths become Mac. If the first path is "…\Windows", then both paths become Windows. If you leave the first path empty, then both paths will become empty. I have reported the bug, and current workaround is to define duplicate paths for the platform you desired regardless of that warning.
I had the same issue and it seems to be a Mac specific permission issue. So check in your Mac's app preferences if Wwise has adequate permissions. HOWEVER I'm still not getting Wwise to output soundbanks correctly.

    Time    ID    Message    Platform    Parameters
Message    12:06:11    OverrideProjectExternalSourcesOutputPaths    Override project External Sources output paths: False    
Message    12:06:11    OverrideProjectSoundBankSettings    Override project SoundBank settings: False    
Message    12:06:11    OverrideProjectSoundBankPaths    Override project SoundBank paths: True    
Message    12:06:11    UseSourceControlGeneratedFiles    Use Source Control for Generated Files: False    
Message    12:06:11    None    Trial mode: SoundBanks contain 1 media item(s) out of the 200 permitted. If you plan on releasing your project commercially, or if you think you will require more than 200 sound assets, please register your project. https://audiokinetic.com/faq/register_project If you have already registered your project, please add your license key to the Wwise project. https://audiokinetic.com/faq/apply_license_key Need help? https://audiokinetic.com/faq/contact_sales_rep    Mac
Message    12:06:11    ExternalSourcesOutputPath    External Sources output path: Y:\Documents\WwiseProjects\Wwise-101 Lesson 1\GeneratedSoundBanks\Mac    Mac
Message    12:06:11    SoundBanksOutputPath    SoundBanks output path: \\    Mac
Message    12:06:11        7 message(s), 0 warning(s), 0 error(s), 0 fatal error(s)    

As can be seen above (12:06:11    SoundBanksOutputPath    SoundBanks output path: \\    Mac) Wwise doesn't seem to retain the path previously set in the sound bank user setting panel. Not sure where to go from here really.
I am having the same issue whilst trying to generate a soundbank for module 18 of the Wwise fundamentals course. Was this ever solved? Time ID Message Platform Parameters Message 22:23:06 OverrideProjectSoundBankSettings Using SoundBank settings from: Project Settings Message 22:23:06 OverrideProjectExternalSourcesOutputPaths Using External Sources output paths from: Project Settings Message 22:23:06 OverrideProjectSoundBankPaths Using SoundBank paths from: Project Settings Message 22:23:06 UseSourceControlGeneratedFiles Using Source Control for Generated Files: False Message 22:23:06 ExternalSourcesOutputPath External Sources output path: Z:\Applications\Audiokinetic\WwiseFundamentals2024.1.4.99\Module 18\Wwise Project Lesson 18\..\cube\soundbanks\Mac Mac Message 22:23:06 SoundBanksOutputPath SoundBanks output path: Z:\Applications\Audiokinetic\cube\soundbanks\Mac\ Mac Fatal Error 22:23:06 WritingBankFileFailed Can't write bank file 'DCP_the_core' for language 'SFX': Z:\Applications\Audiokinetic\cube\soundbanks\Mac\DCP_the_core.bnk Mac DCP_the_core, SFX Fatal Error 22:23:06 WritingBankFileFailed Can't write bank file 'Main' for language 'SFX': Z:\Applications\Audiokinetic\cube\soundbanks\Mac\Main.bnk Mac Main, SFX Fatal Error 22:23:06 WritingBankFileFailed Can't write bank file 'Init' for language 'SFX': Z:\Applications\Audiokinetic\cube\soundbanks\Mac\Init.bnk Mac Init [Missing], SFX Fatal Error 22:23:06 WritingInfoFileFailed Can't write SoundBank Info file: Z:\Applications\Audiokinetic\cube\soundbanks\Mac\SoundbanksInfo.xml~ Mac Z:\Applications\Audiokinetic\cube\soundbanks\Mac\SoundbanksInfo.xml~ Fatal Error 22:23:06 WritingInfoFileFailed Can't write SoundBank Info file: Z:\Applications\Audiokinetic\cube\soundbanks\Mac\PluginInfo.xml~ Mac Z:\Applications\Audiokinetic\cube\soundbanks\Mac\PluginInfo.xml~ Fatal Error 22:23:06 WritingInfoFileFailed Can't write SoundBank Info file: Z:\Applications\Audiokinetic\cube\soundbanks\Mac\PlatformInfo.xml~ Mac Z:\Applications\Audiokinetic\cube\soundbanks\Mac\PlatformInfo.xml~ Fatal Error 22:23:06 WritingInfoFileFailed Can't write SoundBank Info file: Z:\Applications\Audiokinetic\cube_source\src\ProjectInfo.xml~ Z:\Applications\Audiokinetic\cube_source\src\ProjectInfo.xml~ Message 22:23:06 RootOutputPath Root output path: Z:\Applications\Audiokinetic\cube_source\src\ Fatal Error 22:23:06 WritingWwiseIDsFileFailed Can't write to the Wwise_IDs.h file. Ensure that the file is writable, the header file path in the SoundBank Settings is correct, and the file is not being used by another process. Wwise_IDs.h Message 22:23:06 7 message(s), 0 warning(s), 0 error(s), 8 fatal error(s)

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