Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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0 votes
Hello,
I work in IT for our university and this Fall semester our professors are using Wwise. We are running version Wwise2024.1.5.8803. The computers are running macOS Sequioa 15.5.0.

I have installed the Wwise Launcher via our MDM. However, I am having difficulty with the Wwise app. I have installed it two different ways but when logging in as another user the Wwise app displays a sa null sign and will not launch.

The first method of installing the app was using the launcher. Which works fine for the account doing the install. Log in as someone else the receive the message you do have have permission to open the app. App's icon is a null sign.

The second method use Jamf Pro's Composer to package the app (with Owner: root (0), and Group: wheel (0), applied to the root folder and all enclosed items). The app will not launch on any account on the computer. Same error message, or the app is damaged and cannot be opened. The app icon is a null sign.

Any suggestions to make the Wwise app work for all users?
in General Discussion by Ryan C. (100 points)

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