Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

Possible Crash in AkSortedKeyArray - Fixed in Next Minor Versions

+1 vote

We have received a few reports of crashes from teams that updated to Wwise 2023.1.15 or 2024.1.7. It is related to loading and unloading Rooms and Portals. The call stack of this crash can look like the following:

AkSortedKeyArray<AkSpatialAudioID,AkEdgesByInstance,AkArrayAllocatorNoAlign<10>,AkGetArrayKey<AkSpatialAudioID,AkEdgesByInstance>,AkGrowByPolicy_Proportional,AkTransferMovePolicy<AkEdgesByInstance>,AkDefaultSortedKeyCompare<AkSpatialAudioID> >::Exists()

AkEdgeInstanceSet::Clear()

AkGeometryInstance::UnindexPortalEdgeGeoemtry()

AkAcousticPortal::ClearGeometry()

AkAcousticPortal::~AkAcousticPortal()

AkDynaBlkPool<AkAcousticPortal,64,AkArrayAllocatorAlignedSimd<10> >::Delete()

AkSoundGeometry::DeletePortal()

CAkAudioMgr::ProcessMsgQueue()

AK::JobMgr::Internal::JobBody<<lambda_2aeaa40484afd64b878efc5169e15297>,AK::JobMgr::Job>::Execute()

AK::JobMgr::Internal::JobManager_internalWorkerFunction()

AK::JobMgr::WorkUntilDone()

CAkAudioMgr::Perform()

CAkAudioThread::EventMgrThreadFunc()

We have identified the bug, which will be fixed in Wwise 2023.1.16 and 2024.1.8, which are planned to be released on September 16th and 17th. The bug can also occur in Wwise 2025.1.0 and Wwise 2025.1.1 beta releases; it will be fixed for the 2025.1.2 Beta 3 release. For your reference, the bug is tracked by the WG-79614 Jira; look for this in the release notes to confirm the fix is included.

in General Discussion by Guillaume R. (Audiokinetic) (9.8k points)
edited by Guillaume R. (Audiokinetic)

Please sign-in or register to answer this question.

Powered by Question2Answer
...