Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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0 votes
Hello,

I accidently deleted an item needed for Cube to run properly on my Mac, and now I can't find any place to redownload the files for Cube. I am running the newest version of Wwise (2016.2.3.0677), and in order to connect to Cube I need the latest version of that as well.

I checked the Wwise launcher in order to redownload the Cube sample, but because it has already registered that I downloaded Cube before it isn't letting me get a new zip file with the Cube contents.

I would greatly appreciate any help, whether it is a link to the files or just a way around the Wwise launcher glitch that isn't letting me redownload it.

 

Thanks!
in General Discussion by Julius K. (110 points)

1 Answer

0 votes
You need to uninstall Wwise completely, and re-install.
by Bernard R. (Audiokinetic) (35.8k points)
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