Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

0 votes
Here's a strange one:

I have menu music triggered to play after my game loads up. In some builds, the menu will play w/o any issues.

However, in other builds the menu music will switch to the main menu state but then fail to play back the menu music. The menu music play event isn't being triggered for some reason. There are no error messages in the Profiler. This happens in maybe 20% of our builds and happens on multiple build machines.

Any ideas?

I'm building the game the same each time via Unity 5.5.2f1 and Wwise 2016.2.2 (6022). Build targets are Android and iOS. The bug occurs on both platforms.

Thanks in advance.
in General Discussion by Clark W. (100 points)

1 Answer

0 votes
Hi~!

It's kinda hard for me to guess without seeing any codes. It can be multiple reason, which we have to eliminate one by one.
by AJ J. (140 points)
...