Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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Cannot install Wwise Launcher

+1 vote

 Getting the message : "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." when trying to install the Wwise Launcher. Recent Download.

Tried:

Run Un-installer + Manually deleting all Wwise/Audiokinetic files I could locate
Re-Downloading installer
Run as admin
Re-start installer services
Re-Register and restart installer services
Software Update
Re-Boot with above steps, etc..

Any help appreciated.
 

in General Discussion by Joseph G. (170 points)

1 Answer

+1 vote
Seems to have been a Windows issue. Downloaded latest installer. Tried to run and failed. Tried to run an Adobe installer and that failed also! Got frustrated and started to kill background processes via Task Manager. Installs started working.
by Joseph G. (170 points)
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