Community Q&A

Where Wwise users help each other out!

Audiokinetic's Community Q&A is the forum where Wwise users ask and answer questions within the Wwise community. Contact Sales if your project requires a support plan.

Wwise Launcher install(and update) issue, can't open again[Windows10]

0 votes

Hi guys, today my Wwise Launcher try to restart for a new (Launcher)update.
When launcher restart, a windows ask me the following:
"The Feature you are trying to use in on a network resources that is unavaible"

Then i need to choose a new path with the installation package.
At last, when i click "Ok", a new windows tell me that the path doesn't contain the WwiseLauncher.msi, and i should verify if i've access to the location or manually find the file in a specific folder.

Now i can't continue update, i've tried to unistall & reinstall launcher but i continue to have the same issue, and i can't do anything.

Lastly, wwise tell me i can't remove older version.

Please help me, i need to work on wwise asap, thanks

asked Mar 8 in General Discussion by Hiken (140 points)

1 Answer

+1 vote
 
Best answer
  1. First try to restart computer, try again
  2. Follow these steps:
    https://www.windowscentral.com/how-fix-network-resource-unavailable-install-error-windows-10
  3. If you reach the last of in these steps, find and delete the following registry key:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\0F3A40905A35DC74780CD7D0F8D842DB
answered Mar 9 by Bernard R. (Audiokinetic) (23,720 points)
selected Mar 13 by Hiken
Thanks, it worked!
...