Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

What happened to 2016.2.4?!

0 votes

I've been working on a project that is using Wwise version 2016.2.4.6098, and recently started experiencing intermittent crashes even after restarting my machine over the course of several days (Windows 10, Intel Core i7, 32 GB of RAM). 

In an effort to minimize seeking support, I thought I ought to first try uninstalling and reinstalling that version of Wwise. 

wwise_launcher_screenshot

I immediately went to the Wwise downloads page and clicked on "Older Versions" which only shows Wwise versions 2015 and older. 

Please help. My entire day is wasted if I cannot work on this project, and probably many more days if I can't find a way to reinstall 2016.2.4.6098. This is a huge blocker for me. Thanks for reading this. 

in General Discussion by Mike P. (150 points)
We're having exactly the same issue, I'm afraid!
by Breaking Fourth (100 points)

1 Answer

+1 vote
 
Best answer
Please use the latest 2016.2.x version available on the Launcher. It is both Project and SoundBank compatible, and includes the latest bug fixes. Please contact support to request special access to a specific version for your project.
by Bernard R. (Audiokinetic) (35.8k points)
selected by Mike P.
Thanks for the response!
by Mike P. (150 points)
Powered by Question2Answer
...