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Install error. Can't Install Wwise. Wwise Launcher is unable to connect to the server.

0 votes

I'm trying to install Wwise and I'm getting this error 

After multiple attempts, the Wwise Launcher is still unable to connect to the server. If the server is down, it should return momentarily. Please, however, verify your Internet connection before retrying again.

Any ideas?

Thank you!

 

Edit.

 

asked Nov 14, 2018 in General Discussion by Matei V. (150 points)
edited Nov 14, 2018 by Matei V.
Hi, could you send the Launcher logs:
 * Close and Restart Launcher
 * Go to ? > About
 * Click the Open Log button.
 * Copy the content, paste in question.
Hello!

Sure.
everything looks OK with this log. Can you:
 * Close and Restart Launcher
 * Go to Wwise tab, and start installation
 * Go to ? > About
 * Click the Open Log button.
 * Copy the content, paste in question.
Thanks!
The log file is way bigger than 8000 char. Should i post it in parts or a specific part?
You can use an online service for storing file such as pastebin.com

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