Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

+8 votes

"Plugin 'Wwise' failed to load because module 'AudiokineticTools' could not be loaded. There may be an operating system error or the module may not be properly set up."

I keep getting this error when trying to load a particular UE4 project. I'm running the most updated versions of Wwise and UE4 (6807 and UE4.21) and integrated Wwise into the project using the Wwise Launcher.

It doesn't happen when opening older projects that are running on UE4.19. Can anyone help with why this might be happening and how I can combat it?

in General Discussion by Henry F. (340 points)

2 Answers

0 votes

Same problem on macs.

MacOS 10.14.3, Xcode 10.1 on different macs.

Just try clean install UE 4.21.2, Wwise Launcher 2018.11.14.831, Wwise 2018.1.5.6835. And no luck.

Trying to download & open 'WwiseDemoGame' project or just integrate WwiseUEPlugin to clean project - same error message when UE opens project:

"Plugin 'Wwise' failed to load because module 'AudiokineticTools' could not be loaded.  There may be an operating system error or the module may not be properly set up."

Another our UE projects compiles with another kind of c++ plugins and works fine. But we try wwise - no luck.

Log from UE:

[2019.02.10-01.42.15:923][  0]LogMac: Warning: dlopen failed: dlopen(/Volumes/S1/Projects/UE/WwiseDemoGame/Plugins/Wwise/Binaries/Mac/UE4Editor-AudiokineticTools.dylib, 5): Library not loaded: @rpath/UE4Editor-MatineeToLevelSequence.dylib
  Referenced from: /Volumes/S1/Projects/UE/WwiseDemoGame/Plugins/Wwise/Binaries/Mac/UE4Editor-AudiokineticTools.dylib
  Reason: image not found
[2019.02.10-01.42.15:923][  0]LogModuleManager: Warning: ModuleManager: Unable to load module '/Volumes/S1/Projects/UE/WwiseDemoGame/Plugins/Wwise/Binaries/Mac/UE4Editor-AudiokineticTools.dylib' because the file couldn't be loaded by the OS.

 

by Anton G. (160 points)
0 votes

Hey Henry and Anton. 

How about this - Unreal Engine 4.21.2 failed integration because of AudiokineticTools

Do you find this helpful, or do you still get the problem?

by Mads Maretty S. (Audiokinetic) (40.2k points)
...