Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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0 votes
Hello community,

We're experiencing some phone crash with our app on OnePlus (5/5T/6/6T) when loading soundbanks.

Have you experienced the same thing? We're using wwise 2017.1.2 and I was wondering if by upgrading on another version we could solve our problem.

 

Thanks!
in General Discussion by Edwige L. (110 points)

1 Answer

0 votes

We fixed several critical issues in the latest 2017.2.x release. Yes we advise to update.

We recommend that you always update to the latest minor version. This is always the most stable version since it will contain all existing bug fixes for the corresponding major version.

Things you need to know:

  • It is guaranteed that the API remains fully backward compatible.
  • No migration is necessary when opening a project saved in the same major version.
by Bernard R. (Audiokinetic) (35.8k points)
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