I am getting this error during whatever installation

Question

2019-02-09T10:32:54.635Z: Initializing module: install-log
2019-02-09T10:32:54.638Z: === System Data ===
2019-02-09T10:32:54.638Z:    Initializing WwiseLauncher 2018.11.14
2019-02-09T10:32:54.640Z:    Wwise Launcher 2018.11.14.831
2019-02-09T10:32:54.640Z:    locale: en-US
2019-02-09T10:32:54.640Z:    exe: /Applications/Wwise Launcher.app/Contents/MacOS/Electron
2019-02-09T10:32:54.640Z:    app: /Applications/Wwise Launcher.app/Contents/Resources/app.asar
2019-02-09T10:32:54.640Z:    node version: v7.9.0
2019-02-09T10:32:54.640Z:    argv:/Applications/Wwise Launcher.app/Contents/MacOS/Electron
2019-02-09T10:32:54.640Z:    userData: /Users/-m-/Library/Application Support/WwiseLauncher
2019-02-09T10:32:54.641Z:    appData: /Users/-m-/Library/Application Support
2019-02-09T10:32:54.641Z:    module: /Applications/Wwise Launcher.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Electron Framework
2019-02-09T10:32:54.641Z:    home: /Users/-m-
2019-02-09T10:32:54.641Z:    temp: /var/folders/zk/k425ys1d3jn_bsdrqv7q77hm0000gn/T/
2019-02-09T10:32:54.641Z: Initializing module: settings
2019-02-09T10:32:54.644Z: Loaded user settings: {"mainWindowBounds":{"x":0,"y":23,"width":1100,"height":900,"minWidth":300,"minHeight":0},"lastInstallDirectory":"/Applications/Audiokinetic","analyticsRepostAttempts":{},"unitySettings":{"validExecutables":{}},"userLocalId":"db4c179a93e1a10f935f605c3077c13d"}
2019-02-09T10:32:54.645Z: Initializing module: launcher
2019-02-09T10:32:54.769Z: Initializing module: proxy
2019-02-09T10:32:54.851Z: RESOLVE PROXY: http://www.audiokinetic.com DIRECT
2019-02-09T10:32:54.853Z: Setting new proxy for http:www.audiokinetic.com: DIRECT bad=false
2019-02-09T10:32:54.854Z: RESOLVE PROXY: https://www.audiokinetic.com DIRECT
2019-02-09T10:32:54.854Z: Setting new proxy for https:www.audiokinetic.com: DIRECT bad=false
2019-02-09T10:32:54.854Z: Initializing module: auto-update
2019-02-09T10:32:54.855Z: Initializing module: install
2019-02-09T10:32:54.856Z: Initializing module: install-bundle
2019-02-09T10:32:54.856Z: Initializing module: eula-history
2019-02-09T10:32:54.864Z: Loaded eula-history.json: null
2019-02-09T10:32:54.864Z: Initializing module: install-table
2019-02-09T10:32:54.875Z: default bundles path /Users/-m-/Library/Application Support/WwiseLauncher/Json/wwise-projects-info.json
2019-02-09T10:32:54.876Z: Could not execute operation 'Load Default Bundles match': ENOENT: no such file or directory, open '/Users/-m-/Library/Application Support/WwiseLauncher/Json/wwise-projects-info.json'
2019-02-09T10:32:54.876Z: Initializing module: recent-project
2019-02-09T10:32:54.877Z: Initializing module: install-progress
2019-02-09T10:32:54.877Z: Initializing module: commander
2019-02-09T10:32:54.877Z: Initializing module: rss
2019-02-09T10:32:54.878Z: Initializing module: rss
2019-02-09T10:32:54.878Z: Initializing module: system
2019-02-09T10:32:54.878Z: Initializing module: download
2019-02-09T10:32:54.879Z: Initializing module: bundle-action
2019-02-09T10:32:54.880Z: Initializing module: unity
2019-02-09T10:32:54.882Z: Initializing module: samples
2019-02-09T10:32:54.883Z: Initializing module: about
2019-02-09T10:32:54.883Z: Initializing module: CRM
2019-02-09T10:32:54.887Z: Checking for deferred analytics (init)
2019-02-09T10:32:54.893Z: Initializing module: signin
2019-02-09T10:32:54.895Z: Signin: Loaded JWT from file.
2019-02-09T10:32:54.896Z: Tracking: launcher/perf/start/time:1

Comments

Marco, the log you attached does not show any error. Can you describe the error you get?

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Hi

the problem right now is that I cannot even connect to the server.. It get stocked in the opening page of Wwise launcher saying... "Initializing, Connecting to server..."

by the way what happened multiple time is that while trying to install the last upgrade of Wwise or whatever other part of the software I get an error saying "installation completed with errors" or something like that.
It happen usually right after I insert my password to authorise the installation of the software and within the interval of 2 seconds. Obviously despite the message saying "installation completed" nothing was installed!

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PS This is only part of the log as the system didn't allow me to paste the whole one as it was longer than 8000 characters