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failed installation of Wwise in windows

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Hello! I tried to installing Wwise on my pc in Windows but it say "Installation failed: error installing prerequisites" but in a Mac at my work place the installation worked. Why ? can someone help me ? Thanks
General Discussion의 Lisa K. (140 포인트) 로 부터

2 답변

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Hey Lisa,

Could you share the log file with us? There should be a button just below the error message.
Mads Maretty S. (Audiokinetic) (40.2k 포인트) 로 부터
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By any chance, does it show error 404 anywhere? The Launcher is trying to download DX runtime directly from the MS site and MS pulled that download a few weeks ago. Somehow, the runtime does not get detected as installed on some machines making that download a requirement. I had to look for an alternative place to get the right runtime and install it outside of the Launcher.
Vasyl T. (490 포인트) 로 부터
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