Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

Wwise 201 Lesson 1 Unable to Play Sound Asset on Windows

+3 votes
Hello,

I'm not able to play the sound assets provided in lesson 1 after importing them into the Interactive Music Hierarchy "Music" work unit. When I hit the play button, there's no sound, and nothing happened in the bus output meter as well. Would anyone happen to know how to fix it? I see the sound waves in the music segment editor as well, but it's just silence when I play it. My wwise version is 2021.1.0.7575
in General Discussion by Dingzhong C. (130 points)
having the same problem here. When I look at it in the profiler view it just says "cannot open file". Apparently it's because the project files have been made for an older version of Wwise? so how can we fix this?
by Max D. (100 points)
Also having this problem but on Mac. When I load the project it says the cache was cleared because it was created on an older version of Wwise.
by Christopher H. (120 points)
yea have the same problem guys
by nikita B. (140 points)

1 Answer

+9 votes
You must re-enable the 'ORIGINAL' checkbox in 'transport control'. I guess clearing the cache undo the optimizations.
by willpianista (380 points)
The Original checkbox click did the trick for me. Thanks!
by Pavel V (110 points)
Powered by Question2Answer
...