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I can’t download your files or the connection is very slow

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asked Oct 13, 2022 in Strata - Launcher and Distribution by Devon M. (Audiokinetic) (2,180 points)

2 Answers

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Best answer

If you are having problems downloading the files, please check the following most common solutions:

  • Disable your download manager. 
  • Clear your web browser cache.
  • Disable  third-party applications or browser extensions (internet security software, antivirus, or firewall).
  • Only download one collection at a time.
  • Use a wired internet connection instead of wifi.
  • Try with a different browser and/or computer.
  • Check your router to see if any content filtering is enabled.
  • Check with your ISP to make sure that you haven’t exceeded your download limit.
answered Oct 13, 2022 by Devon M. (Audiokinetic) (2,180 points)
Thanks for advice!
commented Jan 18, 2023 by Fred S. (180 points)
Thanks for advice!
commented Jan 22, 2023 by Richard B. (180 points)
edited Feb 2, 2023 by Richard B.
Thank you for help
commented Feb 2, 2023 by Tonny V. (100 points)
0 votes
It seems to me that the problem may be in the connection to the Internet... Check your Wi-Fi or call your ISP.
answered Jan 18, 2023 by Fred S. (180 points)
edited Jan 27, 2023 by Fred S.
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