Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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+1 vote
I have a trial subscription and downloaded the 3 plugins tied to Strata - but the samples are still marked "Subscription Required".

Not sure what I'm missing here? i've tried logging out and back in and rebooting the launcher
in How tos and working with Strata by Clayton T. (110 points)

1 Answer

+1 vote
Hi

Would you mind confirming the launcher version you have (Help --> About), restarting it and logging it again.

It should corrected now.
by Devon M. (Audiokinetic) (3.3k points)
2022.2.1.2095

I'm still locked out. The samples are marked "subscription required"
FYI - I'm on a Mac mini M1
A free subscription to Strata grants users the abiltly to download the collection "Strata Sample 01"   - https://www.audiokinetic.com/en/store/collection/strata-sample-01

The "Strata Sample 01" collection contains REAPER projects, rendered and source media from 7 of the initial 14 collections.  All other collections in the Strata tab of the launcher will be flagged "Subscription Required" until an Enterprise or Personal Strata subscription is purchased for your account.
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