Wwise Launcher Error

Question

When I start the Wwise Launcher an error occurs.

An error occurred. We are sorry about the inconveniences.
If you were in the middle of an installation, please restart the Wwise Launcher and try again.
Details:[TypeError: Cannot read property 'version' of null]TypeError: Cannot read property 'version' of null
    at app/main/integrations/unreal.js:331:23
    at Array.forEach (native)
    at getUnrealRecentProjectPaths (app/main/integrations/unreal.js:330:17)
    at app/main/integrations/unreal.js:866:9
    at app/main/integrations/unreal.js:588:9
    at app/node_modules/async/lib/async.js:52:16
    at app/node_modules/async/lib/async.js:361:13
    at app/node_modules/async/lib/async.js:52:16
    at async.forEachOf.async.eachOf (app/node_modules/async/lib/async.js:236:30)
    at _asyncMap (app/node_modules/async/lib/async.js:355:9)

 After clicking OK I am able to download versions of Wwise and browse Unity projects however if I try to click on Unreal Engine the same error window pops up. Preventing me from being able to easily integrate Unreal and Wwise. Any advise would be appreciated.

Comments

See related question here:
https://www.audiokinetic.com/qa/3407/wwise-launcher-error-at-when-starting-launcher

Answer 1

I  get a similar  error.

Answer 2

Hey, same error too. This happened for the first time when there was an upgrade of the wwise launcher to download.*

I try to reinstall the wwise launcher or any versions of wwise I'm working on, same issue everytime.

Answer 3

I've got the same error and i cannot do anything to continue working with the software.

2017-03-30T10:28:39.556Z: ERROR: Error: Error reading directory C:\Documents and Settings\All Users\Start Menu\Programs
2017-03-30T10:28:39.573Z: ERROR: Error: Error reading directory C:\Documents and Settings\All Users\Start Menu\Programs
2017-03-30T10:28:39.578Z: Tracking: launcher/error/uncaughtException/Cannot read property 'path' of undefined, TypeError: Cannot read property 'path' of undefined
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\main\integrations\unreal.js:607:25
    at arrayEach (C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\lodash\lodash.js:474:11)
    at Function.forEach (C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\lodash\lodash.js:7633:11)
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\main\integrations\unreal.js:606:11
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\async\lib\async.js:726:13
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\async\lib\async.js:52:16
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\async\lib\async.js:269:32
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\async\lib\async.js:44:16
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\async\lib\async.js:723:17
    at C:\Program Files (x86)\Audiokinetic\Wwise Launcher\electron\windows\resources\app.asar\node_modules\async\lib\async.js:167:37

cause of this errore i cannot install any kind of Wwise version or Unreal or Unity integrations, the software is completely locked.

Thank you

Matteo Sosso

Answer 4

I found the error,

The launcher looks for the folder "C:\Documents and Settings\All Users\Start Menu\Programs" that was not present on my system.
Simply adding manually that folder everything works.