Community Q&A

Where Wwise users help each other out!

Audiokinetic's Community Q&A is the forum where Wwise users ask and answer questions within the Wwise community. If you would like to get an answer from Audiokinetic's Technical support team, make sure you use the Support Tickets page.

Crash on importing a folder

+1 vote
My Wwise crashes while trying to import a folder with files (for Lesson 2, in my case), it is just freezing and I can't save project or anything else do. I use MacBook Pro 2015 with Mojave OSX. I did this work earlier, about two months ago, and everything was fine, but today I stuck with it twice :(
asked Jan 31, 2019 in General Discussion by Valeriia P. (110 points)
Can you tell which version of Wwise you are using?
Hello, all! I too am having a similar issue with Wwise 2017.2.1. I'm on a 2013 Mac Pro, High Sierra 10.13.6. Any help for future importing would be much appreciated!


2 Answers

0 votes
I have exactly the same issue with the latest version of Wwise 1.0.28
answered Mar 31, 2019 by karen c. (150 points)
+1 vote
Hi! I had the same issue on Version 1.0.30 (1.0.30) with High Sierra 10.13.6. I restarted the program and computer and it would still get stuck. Instead, I clicked on "Default Work Unit*" > Project > Import Audio Files > Click Add Folders...

Then I followed the directions and it uploaded fine. I hope this helps!
answered Nov 7, 2019 by Quynh T. (160 points)
Same issue using MBP 2015 15" OS X 12.6 Wwise 2019.

Solution for me was to rename "Shotgun Shell" folder into "Shotgun_Shell".