Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

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+1 vote
My Wwise crashes while trying to import a folder with files (for Lesson 2, in my case), it is just freezing and I can't save project or anything else do. I use MacBook Pro 2015 with Mojave OSX. I did this work earlier, about two months ago, and everything was fine, but today I stuck with it twice :(
in General Discussion by Valeriia P. (110 points)
Can you tell which version of Wwise you are using?
Hello, all! I too am having a similar issue with Wwise 2017.2.1. I'm on a 2013 Mac Pro, High Sierra 10.13.6. Any help for future importing would be much appreciated!

Thanks!

2 Answers

0 votes
I have exactly the same issue with the latest version of Wwise 1.0.28
by karen c. (150 points)
+1 vote
Hi! I had the same issue on Version 1.0.30 (1.0.30) with High Sierra 10.13.6. I restarted the program and computer and it would still get stuck. Instead, I clicked on "Default Work Unit*" > Project > Import Audio Files > Click Add Folders...

Then I followed the directions and it uploaded fine. I hope this helps!
by Quynh T. (160 points)
Same issue using MBP 2015 15" OS X 12.6 Wwise 2019.

Solution for me was to rename "Shotgun Shell" folder into "Shotgun_Shell".
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