Installation failed: error installing prerequisites

Question

2020-12-21T07:37:31.183Z: Finished checking prerequisites: err=undefined
2020-12-21T07:37:31.184Z: wwise.2019_2_8_7432: EndOperation='prepare_prerequisites'
2020-12-21T07:37:31.184Z: wwise.2019_2_8_7432: BeginOperation='install_prerequisites'
2020-12-21T07:37:34.970Z: Error: Unable to start the installation process. The user hasn't granted permission.
2020-12-21T07:37:34.970Z: Tracking: launcher/install/wwise.2019_2_8_7432/prerequisites-error
2020-12-21T07:37:34.971Z: Installation failed: error installing prerequisites
2020-12-21T07:37:34.972Z: wwise.2019_2_8_7432: EndOperation='install_prerequisites'
2020-12-21T07:37:34.973Z: wwise.2019_2_8_7432: Error:'Error: Installation failed: error installing prerequisites'
2020-12-21T07:37:34.973Z: Tracking: launcher/error/wwise.2019_2_8_7432/Error: Installation failed: error installing prerequisitesError: Installation failed: error installing prerequisites
    at Object.<anonymous> (C:\Program Files\Wwise Launcher\resources\app.asar\core\backend\prerequisites-install.js:72:19)
    at Generator.next (<anonymous>)
    at fulfilled (C:\Program Files\Wwise Launcher\resources\app.asar\core\backend\prerequisites-install.js:5:58)
    at runMicrotasks (<anonymous>)
    at processTicksAndRejections (internal/process/task_queues.js:97:5)
2020-12-21T07:37:34.974Z: Error Error: Installation failed: error installing prerequisites
2020-12-21T07:37:34.975Z: wwise.2019_2_8_7432: State='failed'

Answer 1

I see this line here 
> Error: Unable to start the installation process. The user hasn't granted permission.
Have you tried running the installing with administrative permission? That is likely the issue. Either way, I'm not a Wwise expert, just a guy with a (similar) issue to you.

Answer 2

Hi,

This issue should now be fixed in the latest version of the Launcher.
Could you let me know if that resolved your problem?

Regards