社区问答

欢迎来到 Audiokinetic 社区问答论坛。在此,Wwise 和 Strata 用户可互帮互助。如需我们团队直接提供协助,请前往技术支持申请单页面。若要报告问题,请在 Audiokinetic Launcher 中选择“报告错误”选项(注意,问答论坛并不会接收错误报告)。我们内部设有专门的错误报告系统,会有专人查看报告并设法解决问题。

要想尽快得到满意的解答,请在提问时注意以下几点:

  • 描述尽量具体:比如,想达到什么样的目的,或者具体哪里有问题。
  • 包含关键细节:比如,Wwise 和游戏引擎版本以及所用操作系统等等。
  • 阐明所做努力:阐明自己为了排除故障都采取了哪些措施。
  • 聚焦问题本身:聚焦于问题本身的相关技术细节,以便别人可以快速找到解决方案。

+5 投票

Hi, I updated the Wwise launcher today, and after that, I cannot log in. Every time I switch to another window, my account automatically logs out and the login window pops up again. Now I can't download wwise samples or update my wwise version. I'm attaching the log file here, can someone help me check with this?

 

Log File

分类:General Discussion | 用户: Zihan F. (150 分)

3 个回答

0 投票
Hi, did you find a solution for the issue?
It happens to me all of the sudden too.
用户: Zevik P. (320 分)
0 投票

This was caused by a server issue following the deployment of changes affecting sign in.

It should be back to normal now, sorry for the inconvenience.

用户: Alexandre L. (620 分)
0 投票

Thanks for reporting the problem. A bug on our server caused this problem, which has now been fixed.

You should now be able to sing on normally in the Audiokinetic Launcher.

用户: Guillaume R. (Audiokinetic) (11.6k 分)
...